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Search results for “customer journey”
Huazhu Group aims to be bigger, gears up for a brighter future
03/30/2021
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10:44:56 AM
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The Chinese hotel company has carved out its strategic focus for 2021, built on property expansion, strengthening bonds with existing and new customers, both backed up astute data strategy and digitization project.
Tongcheng-Elong continues to garner users from non-1st-tier cities
03/29/2021
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12:09:41 PM
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Highlights of Q4 2020 for the online travel company included its continued expansion of registered users from non-1st tier cities in China, user acquisition and an acquisition in the corporate travel sector.
Trip.com launches new train booking features in South Korea
03/22/2021
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11:26:36 AM
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Passengers can select their seats on the Trip.com app in advance for KTX, ITX and Mugunghwa-ho trains across South Korea.
How travel brands are using Apple's App Clip to drive engagement, touchless experiences
03/19/2021
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3:43:17 PM
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Travel brands are increasingly tapping into App Clip to catch up with rising trends consolidated by the epidemic such as touchless experiences and to drive engagement.
Taiwan OTA ezTravel works with Amadeus to offer NDC-enabled API
02/22/2021
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6:02:02 PM
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Largest online travel agency in Taiwan will adopt Amadeus’ Travel API to deliver more personalized and differentiated experiences.
Agoda leads Booking Holdings’ APAC partnerships, capitalizing on China market
02/08/2021
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7:44:35 AM
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Meituan and Didi are deemed Booking Holdings’ “strongest partners” in China.
Alibaba Fliggy adopts Amadeus MetaConnect to provide seamless experience
02/01/2021
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11:03:42 AM
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New agreement will help Fliggy better aggregate and normalize travel content from multiple sources and enable it to offer more customized products and services to travelers.
Rich shoppers stuck in China fuel an unlikely boom in duty free
02/04/2021
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10:47:12 PM
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China’s share of the global luxury market—the goods typically sold at duty-free—almost doubled last year to 20%.
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